The Importance of Diversity in Technology

Technology is shaping our present and future — from the apps we use every day to decisions made by artificial intelligence. But… what if the technology we use wasn’t designed for everyone? What does “diversity” mean in a technological context?

It means ensuring that people of different genders, ethnicities, cultures, social backgrounds, orientations, ages, and ways of thinking are involved in the creation, development, and leadership of technological solutions.

How can this diversity drive innovation?

1. More experiences = more creative solutions
   People with different life experiences identify problems and opportunities that others don’t see. This leads to more complete, functional, and innovative ideas.

2. It prevents bias and system failures
   There have been cases of facial recognition systems that don’t work well with darker skin tones, or recruitment algorithms that favour men. With diverse teams, these errors are easier to detect and correct, promoting fairness both in hiring and in everyday use.

3. Technology becomes more useful to more people
   A diverse team thinks about more contexts, more realities, more needs. This makes the final product broader, more adaptable, more global. Different people will relate to different target audiences, ensuring all customers have access to the same opportunities.

4. Attracting talent and sustainable growth
   Tech companies that invest in diversity not only innovate more, but also attract high-quality talent and maintain more motivated, collaborative teams. It’s not just about the numbers — success is also measured by the company’s vision.

   Real examples

   • Microsoft launched a team focused on digital accessibility, made up of people with and without disabilities, creating more inclusive products for millions.

   • Google created guidelines to reduce algorithmic bias in its AI systems, with support from interdisciplinary and multicultural teams.

   • Start-ups led by women and racialised individuals have launched revolutionary solutions focused on real-world problems they encounter in their daily lives — from healthcare to education.

   Diversity in technology isn’t just a “nice extra” — it’s essential for creating solutions that work in the real world. A world that is, by nature, diverse.

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Comunicação Simdea

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Technology is shaping our present and future — from the apps we use every day to decisions made by artificial intelligence. But… what if the technology we use wasn’t designed...